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Faulty manhole cover not seated correctly.Reported this and feedback was they couldnt find the problem.

Reported via mobile in the Surface cover category anonymously at 10:59, Fri 17 September 2021

Sent to Central Bedfordshire Council less than a minute later. Council ref: 361623.

Reported this and feedback was they couldnt find the problem. The drain cover is located in Dene way out side number 3 and 12 in the middle of the road. The cover does not look to be broken visually but every time a car drives over it there is a loud bang, which disturbs sleep and indicates an issue with the way the cover is seated. Ask operatives to drive over the cover and they will experience this for themself.

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Updates

  • Still no remediation in this issue, please provide an update as it is disturbing sleep.

    Posted anonymously at 22:56, Sun 3 October 2021

  • Still open, via questionnaire, 11:14, Fri 15 October 2021

  • Hello

    Please can you advise me of the utility company name for the above case? Customer has asked as she has not received updates.

    Kind Regards,

    Posted by Central Bedfordshire Council at 15:15, Tue 26 October 2021

  • Hi

    This was passed over to Anglian Water to resolve.

    Kind regards

    Posted by Central Bedfordshire Council at 10:43, Mon 1 November 2021

  • Customer called to advise that AW have updated them today and advised that it is not their manhole cover. They advised that they are responsible for foul water drains and this is not. Please can you look into this further as customer has advised the noisy manhole is disturbing sleep for residents in the street. Customer also advised that the manhole has been sprayed over the last few days with a blue cross - photo to follow and to her knowledge there have been no works carried out in the area any time recently. Please advise.

    Posted by Central Bedfordshire Council at 09:49, Mon 8 November 2021

  • Email received from customer with photographs of the manhole cover attached, forwarded to Highways Area Team and customer updated 08/11/2021.

    Posted by Central Bedfordshire Council at 10:07, Mon 8 November 2021

  • Thank you for your Highways report.
    Following you report we have carried out an inspection and raised an order to repair your identified issue and this has now been added to our programme of works.

    Many thanks,
    Central Bedfordshire Council Highways

    State changed to: Action scheduled

    Posted by Central Bedfordshire Council at 08:41, Wed 10 November 2021

  • Still open, via questionnaire, 14:35, Fri 12 November 2021

  • Questionnaire filled in by problem reporter; State changed to: Fixed, 22:51, Fri 10 December 2021

This report is now closed to updates. You can make a new report in the same location.