Closed
Pavement furthest from road way
Sent to Central Bedfordshire Council 5 minutes later. Council ref: 403193.
The paving slabs are very uneven and caused my elderly wife to fall and injure her face, knees,hips, elbow shoulder. The paving has been uneven for more than a year and is a serious trip hazard
Updates
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19th March: Absolutely no action is visible to date and no update since 4th March
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19th March: Absolutely no action is visible to date and no update since 4th March
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5th April. Still absolutely no action on this serious trip hazard to date. When will the "Investigation" be undertaken?
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5th April. Still absolutely no action on this serious trip hazard to date. When will the "Investigation" be undertaken?
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This pavement trip hazard was first reported on the FIXMYSTREET app. on 4th March and given a reference No. of 403193 Please provide the latest update on any action which has been taken since that date.
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4 months now since my original report of this seriously dangerous trip hazard. Just last week a contractor was working on the pavement within 1metre of this problem but it was not dealt with. I reported the problem again to the Bedfordshire highways engineer on site who was inspecting this other work. What is happening?
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4 months now since my original report of this seriously dangerous trip hazard. Just last week a contractor was working on the pavement within 1metre of this problem but it was not dealt with. I reported the problem again to the Bedfordshire highways engineer on site who was inspecting this other work. What is happening?
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Customer called regarding this enquiry as he did not receive any update since he has reported this. Can we please have an update?
Email send to Liasion Team. -
Email sent to the PO.
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Thank you for your Highways report.
We have inspected the area but were unable to find the issue you reported at the location provided in your report. Please provide better locatin information so this report can be inspected and if needed repairs carried out
If this is still an issue please provide further information on your report to help us locate the problem.Many thanks,
Central Bedfordshire Council Highways
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Called customer to request a more exact location regarding this uneven slabs-no answer. Email sent over to customer to request this information.
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Duplicate with 409325
Customer email:
I checked that the issue is still unresolved and rang and spoke to CSA this morning.
I pointed out that you should not have closed the ticket as that "stops the clock", and suggests that it has been dealt with, whereas it has not even been identified.
However, he gave me a new ref No. of 409325 and we discussed the location in more detail as it's not possible to locate the "pin" very accurately on the fixmystreet map:- it is on the left corner as you turn into Chichester Close from Half Moon Lane; behind the salt bin; below the wonky road sign;
furthest away from the roadway and less than 1m from a trench recently filled in by your contractor (and which was inspected by a Highways engineer who I spoke to and mentioned the uneven pavement).
Hopefully you will be able to arrange a successful visit without further delay, as it is a serious trip hazard at present.
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We will ensure this is inspected again this time with location details . this report will be updated after inspectuion has taken place
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Thank you for your Highways report.
We have inspected the area but were unable to find the issue you reported at the location provided in your report.
If this is still an issue please provide further information on your report to help us locate the problem.Many thanks,
Central Bedfordshire Council Highways
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Thank you for submitting your Highways report.
We already have maintenance work planned in for this area and the issue will be resolved as part of this work. We are, unfortunately, unable to provide you with a timescale for this to be completed, however, all repairs are prioritised using an assessment matrix in line with our Network Maintenance Management Plan (NMMP).We will continue to monitor all defects to ensure the safety of our residents as part of the NMMP which can be found online - http://www.centralbedfordshire.gov.uk/ transport/ roads-strategies/ highways-asset-management.aspx
Many thanks,
Central Bedfordshire Council Highways
This report is now closed to updates from the public. You can make a new report in the same location.