Closed
MK45 2HP outside 17 Woburn Street
Sent to Central Bedfordshire Council less than a minute later. Council ref: 420960.
Gully cleared around 9pm on 21/03/25. Since then noise of metalwork 'clanging' when vehicles drive over the cover; clearly audible and a nuisance within adjacent properties. Appears that one half of the cover is not seated properly - top right corner of cover in photo is lifted. Please ask crew to return and re-seat the cover correctly. Thanks.
This report is now closed to updates from the public. You can make a new report in the same location.
Updates
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Added a photo in other direction to show raised ironworks on the bottom left corner of drain cover. As vehicles drive over the cover this half rocks back and forth creating the loud noise.
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Added a photo in other direction to show raised ironworks on the bottom left corner of drain cover. As vehicles drive over the cover this half rocks back and forth creating the loud noise.
[ This update contains a photo, see: https://www.fixmystreet.com/ photo/ c/ 20729481.0.full.jpeg?e8397034 ]
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Customer who reported this has also called to say the gullies were cleaned friday at 9, spent a while on the gully, when the cover was put back it was nto beddede properly, so when a vehicle goes over it makes a clanking noise, can the crew return to this job and re-bed it properly.
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Thank you for your Highways report.
An order has now been raised to rectify the identified issue and this will now be added to our programme of works. We are, unfortunately, unable to provide you with a timescale for this work to be completed, however, all repairs are prioritised using an assessment matrix in line with our Network Maintenance Management Plan (NMMP)We will continue to monitor all defects to ensure the safety of our residents as part of the NMMP which can be found online - http://www.centralbedfordshire.gov.uk/ transport/ roads-strategies/ highways-asset-management.aspx
Many thanks,
Central Bedfordshire Council Highways
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The customer I spoke to is grateful for the update, she is just concerned it is a quick job but it is really making a horrendous noise and also can do damage to vehicles, can we prioritse as it should take a matter of minutes to re-bed as it should sit.
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Thank you for submitting your Highways report.
We already have maintenance work planned in for this area and the issue will be resolved as part of this work. We are, unfortunately, unable to provide you with a timescale for this to be completed, however, all repairs are prioritised using an assessment matrix in line with our Network Maintenance Management Plan (NMMP).We will continue to monitor all defects to ensure the safety of our residents as part of the NMMP which can be found online - http://www.centralbedfordshire.gov.uk/ transport/ roads-strategies/ highways-asset-management.aspx
Hello, This was planned to be actioned last week by Conways.Many thanks,
Central Bedfordshire Council Highways -
The customer has called back, as the work has not been completed.
Customer asking for a specific time frame, advised unable to provide.
I have spoken with Jeremy, who has advised an email has been sent to confirm when the work will be completed.
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Duplicate info as needed to notify user
The customer has called back, as the work has not been completed.
Customer requesting for a specific time frame. Advised unable to provide.
I have spoken with Jeremy, who has advised an email has been sent to confirm when will the work be completed.
-
Thank you for submitting your Highways report.
We already have maintenance work planned in for this area and the issue will be resolved as part of this work. We are, unfortunately, unable to provide you with a timescale for this to be completed, however, all repairs are prioritised using an assessment matrix in line with our Network Maintenance Management Plan (NMMP).We will continue to monitor all defects to ensure the safety of our residents as part of the NMMP which can be found online - http://www.centralbedfordshire.gov.uk/ transport/ roads-strategies/ highways-asset-management.aspx
Many thanks,
Central Bedfordshire Council Highways
