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Outside 10 orchard way

Reported via mobile in the Pavement and Cycle path category anonymously at 18:45, Mon 7 July 2025

Sent to Central Bedfordshire Council less than a minute later. Council ref: 425039.

Missing manhole cover, deep hole covered temporarily by rubber mat

Updates

  • State changed to: Investigating

    Updated by Central Bedfordshire Council at 18:45, Mon 7 July 2025

  • Update on your report:
    This has not bee carried out by CBC, our contractors, and there were no planned works form any utility company. Do you have any more info on this? when was this carried out

    The area has been inspected and is the responsibility of the Utility Company (Water board, BT, gas etc).

    To ensure the report is actioned as quickly as possible by the Utility Company, you are able to report these issues directly to them.

    To assist you, below are a list of utility companies operating in Central Bedfordshire.

    -Affinity Water

    -Anglian Water

    -BT

    -Cadent

    -City Fibre

    -Gigaclear
    -Network Rail

    -SGN

    -SSEN

    -SwishFibre

    -Thames Water

    -UKPN

    -Virgin Media

    Many thanks,
    Central Bedfordshire Council - Highways

    State changed to: not the council's responsibility

    Posted by Central Bedfordshire Council at 12:08, Tue 22 July 2025

  • Customer has come back to us today who reported this to say, utility company did go out, the damage to manhole was from a vehicle that damaged it, not any company or contractor someone personal, they have disposed of it and replaced a rubber mat over it. Utility company also confirmed this is a sewage drain, manhole cover for sewage drain, only thing that goes through this pipe is surface water from the road so its highways responsibility as it is covered by highways so we need to deal with the manhole. Customer who reported this would like an update once feedback is given to team on what action will be taken now. Customer details on customer tab for email address.

    State changed to: Open

    Posted by Central Bedfordshire Council at 09:33, Wed 23 July 2025

  • Update on your report:

    The area has been inspected and is the responsibility of the Utility Company (Water board, BT, gas etc).

    Sewage is not dealt with by CBC Highways, we deal with rainwater draiange such as gullys on the side of the road.

    Many thanks,
    Central Bedfordshire Council - Highways

    State changed to: not the council's responsibility

    Posted by Central Bedfordshire Council at 10:46, Thu 4 September 2025

This report is now closed to updates from the public. You can make a new report in the same location.